Last Updated: [Insert Date]

Welcome to Tennis Clothing and Gear Sales! These Terms and Conditions (“Terms”) govern your use of our website (www.buytennisoutfit.com) and all purchases made through it. By accessing our site or making a purchase, you agree to these Terms. Please read them carefully.

1. Our Store and Customers

Tennis Clothing and Gear Sales specializes in premium tennis apparel and equipment for players of all levels. Our target customers include:

  • Competitive and recreational tennis players
  • Parents of junior tennis players
  • Padel and pickleball enthusiasts
  • Athletes seeking performance footwear
  • Fans of tennis-inspired lifestyle wear

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Not use our products for any illegal activities
  • Comply with all applicable laws and regulations

3. Products and Services

3.1 Product Descriptions

We take pride in offering:

  • High-performance tennis clothing for men and women
  • Specialized footwear for tennis, running, and court sports
  • Premium racquets for tennis, padel, squash, and pickleball
  • Essential accessories to enhance your game
  • Durable gear for junior players

We make every effort to display product colors and features as accurately as possible, but slight variations may occur due to monitor settings.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Hygiene Restrictions

For health and safety reasons, the following items cannot be returned unless defective:

  • All types of socks
  • Used footwear (tennis, running, or pickleball shoes)
  • Personalized or custom-ordered racquets

4. Orders and Payment

4.1 Order Process

When you place an order:

  1. You’ll receive an order confirmation email
  2. We process orders within 1-2 business days (excluding weekends/holidays)
  3. You’ll receive shipping confirmation with tracking information

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your payment information.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but this won’t affect confirmed orders.

5. Shipping Policy

5.1 Shipping Options

We offer two delivery services:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days after shipment

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Delivery times may vary based on location and customs processing.

5.3 Customs and Duties

International customers are responsible for any customs fees, import duties, or taxes. These are not included in our prices or shipping costs.

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for most items in new, unused condition with original tags and packaging.

6.2 Return Process

  1. Initiate Your Return: Email [email protected] within 15 days with your order number, items to return, and reason
  2. Receive Authorization: We’ll email a Return Merchandise Authorization (RMA) number within 48 hours
  3. Ship Your Return: Package items securely with the RMA number visible

6.3 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive your return. Shipping fees are non-refundable except for defective items.

6.4 Exchanges

To exchange an item, follow the return process and specify your desired replacement in your initial email.

7. Intellectual Property

All content on our website (logos, text, graphics, etc.) is our property or licensed to us and protected by intellectual property laws. You may not use our content without written permission.

8. Limitation of Liability

Tennis Clothing and Gear Sales shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Injuries resulting from improper use of sports equipment

Our total liability for any claim related to our products or services is limited to the purchase price of the item in question.

9. Governing Law

These Terms shall be governed by the laws of the State of Ohio, USA. Any disputes shall be resolved in the courts of Franklin County, Ohio.

10. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date.

11. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Mail: Tennis Clothing and Gear Sales, 691 James Martin Circle, Columbus, OH 43219 USA

Thank you for choosing Tennis Clothing and Gear Sales! We’re committed to serving your tennis needs with the same precision and care you bring to your game.